03/02/1973 (51 ans)
Nationalité francaise
divorce
CV créé le :
17/06/2022
CV modifié le :
18/06/2022
Dernière connexion :
27/06/2022
Coordonnées
*******
*****
Adresse :
***** ****** ** ***** ******
Casablanca
Email :
************@*****.***
Port. :
*************
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Head of Ticketing at Gulf Air, Sénior
Référence : 840824
Expériences Professionnelles
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mars 2019
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Head of Ticketing at Gulf Air
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Tasks: Handling of group requests, as a key contact with pricing analyst and Revenue
Management, Refunds, ticketing, Training of new staffs.Market benchmark
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juin 2006
déc. 2017
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Senior Reservations and ticketing / acting supervisor
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Casablanca Morocco for a period of six months. Tasks include and not limited to :
Internal staff trainings; handling day-to-day problem resolution; monitoring on daily basis: sales
reports, ticket stocks; liaising with airport team in case of flight
disruption; assign duties, responsibilities, staff roaster and leave records; key contact with
group consultants; Tele-sales to all our data base and travel agency, based on monthly
received reports.
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mai 2005
juin 2006
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Senior reservations and ticketing agent at British airways
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Tasks included :
Handling corporate business such as: British counsel, British embassy, British chamber of
commerce and textile factory (TAYPACK).
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sept. 2000
avr. 2005
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agent
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Air France
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Tasks in town office included :
Reservations, ticketing, frequent flyer program, daily sales report,
refund, group issuance.
Tasks at the airport included :
Check-in, mishandled baggage, FIM, ticketing.
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Diplômes et formations
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juin 1999
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Licence degree in English Studies
- BAC+3
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Hassan II University
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juin 1998
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D.E.U.G. in English Studies
- BAC+3
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Hassan II University
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juin 1995
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Proficiency cycle American Language Center
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juin 1994
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Advanced five American Language Center
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juin 1993
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Intermediate five American Language Center
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juin 1993
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Baccalaureate
- BAC
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Compétences
Check-in, mishandled baggage, FIM, Word-processing, Excel, Basics, Outlook and Internet, ticketing system, AMADEUS and SABRE
Compétences linguistiques
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Important
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CV actualisé il y a plus de 6 mois, certaines informations peuvent ne pas être à jour.
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